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Refund Policy


While we're working around the clock to get your orders out the door and to you as quickly as possible, safety is and has always been our top priority. With this in mind, we will be suspending our return/refund process indefinitely.

If you are dissatisfied with any products ordered on our sites for any reason aside from damage, please contact us ASAP. Depending on the circumstances, we may, in our sole discretion, replace the product at our expense. We may ask you to provide photographs or other supporting evidence before we provide you a replacement. support@boomtea.co